Welcome to MotivationalGifts.com! We are committed to ensuring that your shopping experience is smooth and seamless. Below is an overview of our shipping and delivery policy.

1. Order Processing

• All orders are processed promptly after payment confirmation.
• Orders are typically dispatched within 2-3 business days, excluding weekends and holidays.

2. Shipping Methods and Delivery Time

• We offer standard and expedited shipping options based on your location.
• Delivery times may vary depending on your shipping address and the selected method:
  • Standard Shipping: Estimated delivery within 7-10 business days.
  • Expedited Shipping: Estimated delivery within 3-5 business days.
• Please note that delivery times are estimates and may be subject to delays caused by weather, carrier issues, or other unforeseen circumstances.

3. Shipping Charges

• Shipping fees are calculated based on the weight, size, and destination of your order.
• The total shipping cost will be displayed during checkout before finalizing your purchase.

4. International Shipping

• We currently ship to selected international locations.
• Additional customs duties, taxes, or fees may apply for international shipments. These charges are the responsibility of the recipient and are not included in the order total.

5. Tracking Your Order

• Once your order has been shipped, you will receive an email confirmation with a tracking number.
• You can use the tracking number to monitor the status of your delivery via the carrier’s website.

6. Undeliverable Packages

• If a package is returned to us due to an incorrect address or the recipient’s failure to collect it, we will contact you to arrange re-delivery. Additional shipping charges may apply.

7. Damaged or Lost Shipments

• If your order arrives damaged, please contact us within 7 days of delivery at info@motivationalgifts.com.
  • Provide a clear description of the issue and include an unboxing video or photo as proof of damage.
• In the rare event that your package is lost during transit, please notify us immediately, and we will assist in resolving the issue with the carrier.

8. Contact Us

For any questions or concerns about shipping and delivery, feel free to reach out to our customer service team:

• Email: info@motivationalgifts.com